Become a Dealer

To become one of our Australian dealers it is necessary to:

be a trade or retail seller of automotive accessories or electrical products and
have a legitimate business entity with an ABN.

The benefits of being a dealer are:

Ordering and Supply

For trading account customers we offer next working day delivery (shipped via Couriers Please, Toll Priority or Express Post) to most parts of Australia. This applies to orders received prior to 3:00 pm. We also deliver to New Zealand; this takes longer. Alternatively you can stock a range of our products. We are happy to provide you with a suggested list of popular models of our products.

For shipping on our account there are freight charges. These vary according to the size and weight of the goods being supplied. We are happy to discuss these with you after your account has been established.

Support

We provide sales and technical support at the times and by the methods shown on the Contact page.

Warranty

All of our products have a 24 month unlimited kilometre warranty. Warranty repairs and service are carried out at our factory in Ballina, NSW, Australia. Note that the terms of our warranty are for repair and return of the original goods, not replacement with new. Complete warranty conditions are available on the Warranty page.

Promotional Material

We provide reasonable quantities of promotional material free of charge to trading account customers. For details refer to the Enquire page.

Trading Account

If you wish to operate a trading account with us, it is necessary to complete and submit the Credit Account Application form on this page.

When we have received and successfully checked the references provided, we will send you copies of the following:

Conditions of Sale.
Detail conditions relating to return of goods for credit.
Bank account details

If you agree to our Conditions of Sale and returns policy we will open your account.

As an alternative to opening a trading account you may purchase from us by making payment by EFT prior to the goods being shipped.

If you require additional detail please contact us.

Frequent Questions

Why do I need to give you credit references?

We will be providing you with an account that will allow you to order and be supplied goods from us which you will then pay for at a later date. We need to ensure that you are familiar with this system and have previously used it to the satisfaction of other suppliers.

How long does approval take?

We send an enquiry to the suppliers that you have provided as references on the next working day after we receive your application. The length of time they take to reply determines how long it takes us to approve your application. For most applications we are able to provide a decision within 5 working days. Some suppliers do not provide references and some can take up to 2 weeks to provide a reply. If we cannot obtain satisfactory responses we may ask for additional references or we may refuse your application.

When will I find out if I have been approved?

If you have provided us with an email address we will send an email to it. Otherwise we will send a fax or telephone you.

What happens after approval?

Once you have been approved as a dealer you can start ordering stock immediately. We will contact you to find out whether you require promotional material.

Do I have to use your shipping methods?

Our standard shipping methods are set out on this page. We are also happy to ship on your account for most other carrier services.

What if you are out of stock?

We carry stock of all of our items. We occasionally have shortages of some items when there is unexpectedly heavy demand. This usually is only for several working days. If this occurs we will contact you as soon as possible after your order is received to let you know when we expect to be able to supply you.